Tenants are required to make payments online. They can pay with either a checking account, or a credit card. If they pay via checking account, we cover the fee. If they pay via credit card, the tenant pays the fee.
Owner payments are made directly into their accounts. There are no fees charged for this.
Typically we make deposits around the 10th of the month. This allows time for payments to clear, since technically it does take time for a tenant’s payment to reach our accounts.
We always ensure funds are available prior to sending them to owners. No one wants anything but a smooth process. We process all payments at the same time because it allows us to keep our costs to owners low.