Our company employees have known each other for years. We’re a tightly knit group of people, as close as family.
The subject of employees is sadly easily manipulated, and here’s why. Many property management companies do both management and sales. While there’s nothing wrong with that, it can be hard to find out who does what. If you hear someone who is licensed say they cannot help you buy or sell a home, it’s hard to believe.
Are the employees full time, or are they part time? What do they actually do, and how often do they do it? If you have a “tenant concierge” that works 5 hours a week, that really doesn’t fit what the title suggests. It just sounds nice to have a person with that title, and it’s a great selling point to get an owner to sign on.
Family members are often counted as employees. Once again, nothing wrong with that. However, it’s problematic if they’re just being used to inflate numbers to make a company seem larger. It’s just a selling point to get owners to sign on.
Ask if you can meet the employees. Interaction with employees will tell you things you won’t be able to learn any other way. Invaluable insight into who you are really hiring.