When it comes to carpet cleaning, our leases make part of the security deposit non refundable. That portion goes towards carpet cleaning that we handle. We have professionals that we have used several times, and they use truck mounted systems.
Part of the reason for this is that a tenant can have the best intentions of doing the job right. Intentions make no difference on how the cleaner rented from King Soopers or Walmart is going to perform. Most of the equipment made available for rentals does nothing more than soak the dirty carpet.
When it comes to damage vs. wear and tear on a carpet, it can be a complicated area. Even though the word “tear” is used, it does not mean carpet being torn is normal. In a courtroom, there is going to be a lot of explaining by the person who is withholding a security deposit. Things don’t always go the way you would think, even if you’ve got a great lease and know the laws. Application of the law is something all of us can learn from.